Box Office Policies:

Ticket Policy
Each person REGARDLESS OF AGE must have a valid ticket to enter a performance.

Exchange Policy
EXCHANGES only subject to the following conditions:
1) Tickets may be exchanged by simply calling the Sheridan College Box Office at (905) 815-4049

2) An exchange fee will be applied as follows:
Subscription tickets: No Charge
Non-Subscription tickets: may have a fee per ticket.
Please retain your original tickets to redeem your new tickets upon presentation at the Sheridan College Box Office.
3) Requests for ticket exchanges will be accepted up to 48 hours prior to the performance date of the tickets you are holding. This provides the Sheridan College Box Office the opportunity to resell the exchanged tickets.

4) The difference in ticket price will be charged when upgrading your tickets to a more expensive night or seat.

Lost Tickets
In the event that you have lost your tickets, please visit the Sheridan College Box Office or call (905) 815-4049 before your performance date.

Order Fees
Refer to Order Fee for the policy description.

Mailing Fees
Refer to Mailing Fee for the policy description.